Frequently Asked Questions
Everything you need to know about your official team gear and orders.
Are the products on TEAM LA Store authentic?
Yes, every item we sell is 100% authentic, officially licensed merchandise from the NBA, NHL, MLB, and other major sports leagues.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for team jerseys?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that custom or personalized jerseys are final sale and cannot be returned.
Can I pick up my order at the stadium?
Currently, we offer 'In-Store Pickup' at select official team shop locations. If your order is eligible, you will see the pickup option during the shipping selection process.
Do you ship internationally?
Yes, we ship to fans worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How do I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to follow your package's progress.